Help Center
We're here 24/7
ZUTR Support responds in just a minute. Available around the clock in your language.
Popular help topics
Download the ZUTR app, tap your card to your phone, and follow the 2-minute activation guide. No seed phrase required.
With a 3-card set, use your remaining cards to recover. With 2 cards, you'll need your access code and the remaining card.
Firmware updates are pushed through the ZUTR app. You'll receive a notification when an update is available.
Your phone is the interface — it doesn't store keys. Use any compatible smartphone to access your wallet.
Use live chat in the app, email support@zutr.com, or visit our community for peer help.